Privacy

Privacy Policy

Effective October 29, 2026

SpaceVision AI Inc. processes personal information from website visitors and people who contact us only as needed. This policy explains what we process, why we process it, how long we retain it, and the choices available to you.

This policy applies to the SpaceVision website and inquiries submitted through it. Data processed by customers using SpaceVision products is governed by the relevant customer policy and agreement.

1. Scope and controller

SpaceVision AI Inc. determines why and how personal information is processed on this website. When you follow a link to another website, that website's privacy policy applies.

Website inquiry data is separate from the de-identified behavior data generated by our products on site. Our on-device and de-identification approach is described on the Trust & Security page.

2. Information we process

  • 01Information you provide: name, work email, company, role, country, number of stores or sites, area of interest, and message
  • 02Information newsletter subscribers provide: email, name, company, and the date and time of consent to receive marketing email
  • 03Newsletter opens: a small image in each newsletter records whether and when it was opened, using an anonymous identifier derived from your email address rather than the address itself. Nothing is recorded if your email app blocks images
  • 04Information generated when you use the website: IP address, browser and device information, access time, requested URL, advertising-attribution parameters (UTM and click identifiers), error logs, and security logs
  • 05We do not ask for government identifiers, payment details, biometric data, or other sensitive information through the website inquiry form.

3. Why we process information

  • 01To answer inquiries and explain our products, available metrics, and ways to get started
  • 02To send our newsletter (marketing email) to people who subscribed, and to handle subscriptions and unsubscribe requests
  • 03To arrange discussions, prepare proposals, or take steps you request before a contract
  • 04To operate the website and detect errors, malicious requests, and security incidents
  • 05With consent, to measure selected advertising landing pages and analyse advertising conversions
  • 06To comply with legal obligations and respond to disputes or rights requests

4. Retention and deletion

We retain personal information for as long as needed to answer an inquiry and manage related follow-up. We then delete it securely, unless a law requires retention or it is needed for a dispute, in which case we keep only what is necessary for that purpose.

When we receive a deletion request, we identify information that is not legally required and process the request without undue delay.

Newsletter subscription data is kept until you unsubscribe. After that we keep only your email address and the unsubscribe date so we do not contact you again, and delete the rest without undue delay. You can unsubscribe at any time from the link in each email or by replying, and we confirm the result within 14 days.

5. Service providers and international processing

This website uses hosting infrastructure provided by Vercel Inc. Access logs and technical information may be processed on service-provider infrastructure as part of delivering the website. With consent, we use Microsoft Clarity from Microsoft Corporation and Google Analytics from Google LLC to understand site usage and Meta Pixel from Meta Platforms, Inc. on selected advertising landing pages to measure campaign performance. These providers may process information outside your country, including in the United States; where required, appropriate safeguards for international transfers (such as Standard Contractual Clauses) apply.

6. Cookies and access logs

Technical cookies and access logs may be generated as part of normal website and hosting operation. With consent, Microsoft Clarity analytics cookies measure page views, clicks, and scrolling and may include anonymized session recordings and heatmaps. Google Analytics processes page views, referral sources, browser or device information, and cookie identifiers to produce visit statistics. On selected advertising landing pages, Meta Pixel may process page and content views, contact-start and successful-submission events, the requested URL, advertising click and cookie identifiers, and browser or device information. We do not send the name, email, company, or message entered in the inquiry form to Meta Pixel. Analytics and advertising cookies load only after you select "Accept all" in the cookie banner. You can change your choice at any time using the "Cookie preferences" link in the footer.

7. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, or withdrawal of consent. We may request reasonable verification to protect your information before fulfilling a request.

8. How we protect information

We apply reasonable measures required by applicable law and appropriate to operating the service. No method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Children's information

This business website is not directed to children under 14.

10. Changes and contact

We may update this page when our services or processing practices change. We will show the effective date and may provide additional notice for material changes.

Privacy and rights requests: contact@space-vision.ai